Return, Refund & Cancellation Policy

Label Preeti Nijhawan shall make all endeavours to deliver defect free products to the purchasers.
Label Preeti Nijhawan can exchange sizes of the same product. Our products are also eligible for a style change. A credit note can be issued, which will be valid for 30 days (Please note, we don't do discounts on credit notes)
We will need at-least -10days to send you the replacement garment. We don’t do refunds.

Items must be unused, unworn, unwashed, free of damage, stains and fragrances. The tag on the product should be intact.
We'll arrange the reverse pick up of the outfit and once it qualifies our quality check, we shall dispatch your replacement order. Please notify us within 7 days of receipt of the outfit via email (preetinijhawan01@gmail.com) or WhatsApp (+91- 9136070001) of your intent to exchange.
An outfit is eligible for exchange for size/alteration/style change only once. The delivery charges for size exchange/alterations are ₹250

Custom-made orders cannot be exchanged, they can only be altered.

Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects.

Cancellation is allowed within 24-48 hours after placing the order.
If the item has already shipped, the order cannot be cancelled, but you could opt to return it once received.

SIZING
The fit of our products may vary on the cut, fabric and style of each product. Some products are designed to have a loose, relaxed fit while others are more fitted. Please refer to our sizing chart to select the best size that suits you.
COLORS
While we have made every effort to display as accurately as possible the colors of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any color will be completely accurate, as computer monitors and screens of electronic devices vary. Further, colors might vary in pictures than actual product.
SALE
We can offer some of its products on promotional prices. However, please note that the sale outfits cannot be exchanged/returned strictly.